Hospitality. This industry is as diverse as the culinary delights that adorn the tables of its establishments. Customer orientation is the guiding principle of the industry. Then there is management, which stands for leadership and accountability. Put them together and you have “Hospitality Management”.
But what is hotel management? Where might this take you in terms of your professional career? How much could you earn in the hospitality management profession? And what would a hospitality management degree entail?
Definition of hotel management
Hospitality management is a broad field that includes the oversight of the day-to-day administrative, operational and commercial activities of businesses in the hospitality industry. Unlike the more narrowly focused “hotel management”, hospitality management is a general term that covers various industries such as food and beverage, travel and accommodation, and event management. The departments under the responsibility of a hospitality manager can range from maintenance and cleaning to spa services, concierge, front desk, and many more.
The responsibilities placed on hospitality managers vary depending on the environment in which they work. Basically, they may include the following:
- Accounting and budgeting
- Interviewing, training and personnel management
- Assistance in daily operations
- Business Performance Optimization
- Receiving complaints and customer requests
- Ensuring compliance with health and safety requirements
Business and Hospitality Management Degrees
Like a degree in business management, a hospitality management degree offers a comprehensive understanding of the structure and functioning of companies and organizations. Students are taught relevant management skills such as leadership and delegation of authority, teamwork and communication, information technology, analysis, critical thinking and problem solving.
However, the hospitality management program is tailored to the hospitality sector, which epitomizes customer service.
Why Entrepreneurs Study Hospitality Management
Hospitality management courses are a breeding ground for entrepreneurs. Hospitality management offers aspiring entrepreneurs a rare opportunity to combine practical and theoretical education, known as the dual education model, which sets you up for entrepreneurial success by strengthening core physical and social skills.
Career Paths in Hospitality Management
Hospitality management can be a challenging but rewarding career, but it’s not for everyone. Several types of employers offer career opportunities in hospitality management, such as hotel chains, convention and exhibition centers, event venues, bars and pubs, restaurants and fast food outlets, airlines, and the public sector.
Salaries vary depending on your location, chosen market, size and status of the business, among other factors – the possibilities are endless!
Along with the roles listed above, hospitality management skills can open doors to careers in a wide variety of roles, including:
- Marketing Sales
- public relations
- Human resources
- Customer service
Hospitality Management Degree
While a secondary education is sufficient for some positions in the hospitality industry, the jump into the higher paying category of hospitality management is best facilitated by a hospitality management degree. A bachelor’s degree in hospitality management will give you the following skills:
- Analysis, critical thinking and problem solving
- Leadership and delegation
- IT and hospitality management tools
Ideally, a hospitality management degree provides professional skills and managerial experience on the one hand, and cultural awareness, language skills and real work experience on the other. This certainly applies to the critically acclaimed EHL. His bachelor’s degree in Hospitality Management combines industry immersion with management theory and applied business projects, giving you everything you need to become a well-rounded professional, as well as an ideal stepping stone to a graduate management program or master’s degree.
Hospitality skills can be transferred
Hospitality skills are known for their transferability to other industries due to their unique combination of business acumen and customer service skills. Studying in the specialty “Hospitality Management” opens up your career prospects in a wide range of different industries, including:
Hospitality Management: The best choice for those who are service oriented, critical thinkers and leaders who want to work in a diverse field.
About EHL Group
EHL Group is a global leader in education, innovation and consulting in the hospitality and service industries.
With experience dating back to 1893, the EHL Group now offers a wide range of leading educational programs, from apprenticeships to master’s degrees, as well as professional and executive education, at three campuses in Switzerland and Singapore. EHL Group also offers consulting and certification services to companies and training centers around the world. True to its values and committed to building a sustainable world, the goal of the EHL Group is to provide education, services and work environments that are people-centered and open to the world. www.ehlgroup.com
EHL Hospitality Business School
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